
Values and vision
SOL would not have emerged from an individual cleaning company to a valued service company without a solid foundation of practical values. SOL’s customer satisfaction and staff satisfaction are top notch. SOL’s vision is to be a superior partner to our customers and deliver positive experiences.
A SUNNY SATISFIED CUSTOMER is the goal of all our operations. Good service brings a sense of well-being to the customer and employee. It means good quality. Satisfaction in the workplace is reflected throughout life.
HAPPY WORK arises from the fact that the employee feels that he or she is an important part of the work community and receives training, encouragement, feedback and career development opportunities so that he or she can feel the joy of success.
RELIABILITY means that promises are kept. The customer can trust us, our employees can trust their managers, and we trust our service managers.
Artistic creativity means that each of us is proactive and creative. We encourage creativity in goal and development discussions, development groups and various initiative campaigns.
ENTREPRENEURSHIP is important. We have succeeded when each of us serves the customer in the best possible way, as if we were running our own business.
Management philosophy and culture
Our management philosophy is based on a positive, sunny human image. Each of us wants to develop ourselves and our work and be good at it. Personnel development, goal setting and compensation are planned in accordance with these principles. Key factors include moving responsibility and decision-making as low as possible, avoiding unnecessary bureaucracy, leading with goals, monitoring key areas, rewarding, and encouraging creativity and positivity. A person is happiest when he has succeeded in something, been able to do something that he did not think he could do at first.
- freedom and responsibility
- positive human perception
- we are there for the customer
- servant leadership
- a valued employer and a strong brand
- pioneering through creative means
- low organization
We encourage independence and responsibility. We can develop ourselves according to resources, with the support and encouragement of the supervisor. Each of us plans and manages our work.